RETURNS

THANK YOU FOR YOUR SUPPORT FOR AND INTEREST IN LADY WHITE CO. WE OFFER RETURNS ON ALL ORDERS PURCHASED ONLINE OR IN STORE.

PLEASE FIND BELOW OUR POLICIES REGARDING ALL ASPECTS OF RETURNS, INCLUDING RETURN WINDOWS, REQUESTS, AND CONDITIONS.

 

 

DOMESTIC ORDERS PLACED IN STORE

WE THANK YOU FOR VISITING US IN ONE OF OUR LOS ANGELES STORES. IF YOU WOULD LIKE TO MAKE A RETURN, PLEASE REVIEW THE POLICIES BELOW AND VISIT US AGAIN. 

We accept returns and exchanges within ten (10) days of PURCHASE.

Returned item(s) must be in new and unused condition with the original tags still attached.

After inspection, we will process a refund to your original payment method. Returned merchandise must be free from wear, stains, odor, or any condition that would prevent the item from being sold as new.

 

 

DOMESTIC ORDERS PLACED ONLINE

We accept returns within ten (10) days of when you receive your order.

please request a return by writing to info@ladywhiteco.com and include your order number in the subject line. Please click our e-mail address, which provides a pre-filled subject line for your convenience.

 

Returned item(s) must be in new and unused condition with the original tags still attached.

Returns and refunds exclude shipping charges.

Please allow 3-5 days to process your return request.

 PLEASE SEE OUR FULL SHIPPING POLICY HERE.

 

INTERNATIONAL ORDERS

please request a return by writing to info@ladywhiteco.com and include your order number in the subject line. Please click our e-mail address, which provides a pre-filled subject line for your convenience.

International orders may be returned to the address below using any method of your choice. We recommend using a traceable and insured service, as Lady White Co. is not responsible for items lost in transit.

Refunds and returns exclude shipping charges AND ANY APPLICABLE DUTIES AND CUSTOMS FEES. LADY WHITE CO. IS NOT RESPONSIBLE FOR DELIVERY ATTEMPTS THAT RESULT IN ABANDONMENT.

LADY WHITE CO.
140 SOUTH ANDERSON STREET
LOS ANGELES, CA 90033

 PLEASE SEE OUR FULL SHIPPING POLICY HERE.

ALL ITEMS ON SALE OR DISCOUNTED ARE FINAL SALE AND MAY NOT BE RETURNED.